FAQ

Yes, the awning can be attached to cinder blocks, concrete, Yitong (aerated concrete blocks), bricks, metal, wood and similar. If you’re unsure about which type of anchor is appropriate for your exterior wall, please call our installation coordinator on +972-9-54-8989616 who will be glad to assist you.

In the case of special installations where the outside location does not have a supporting wall area, our advisor will find alternative anchor points (such as from the ceiling). 

Note: If a special installation is required, its cost will vary and therefore be quoted separately.

‘Adjustable’ means changing the vertical position of the awning. It provides 3 tilt positions when the sun goes down at sunset.

Sure. The clear and simple fitting instructions are included with the product, so it should be an easy job if you’re technically minded. In any event, if you have any queries, our product support team will gladly help you.

The strength and durability of the awning allow it to be left open all year round.
At the same time, it is recommended to close the awning in strong winds.

The product comes with a full two-year warranty on all parts. Any affected part, (unless wilfully damaged or misused) will be replaced with a new one.

  • Delivery in Israel to the customer’s address costs 120 shekels.
  • If you require installation as well as delivery, the price within the Hadera-Beer Sheva region is an additional 400 NIS.
  • Outside this region, there is a 150 NIS delivery surcharge.
  • To save on delivery charges, you can collect the product yourself from the Hadera region.

All prices include VAT(מע”מ)  and refer to the standard installation of the awning.

Note: In cases where special installation is required (such as the use of a ceiling for anchor points), the installation price will be set by the installation coordinator.

Following a website order, our installation coordinator will contact you within three business days to determine the conditions for installation.

The current period is up to 21 working days. Due to COVID restrictions, there could be delays here.